FonGenie service is provided for ($5) five dollars for your trial of any plan for the first month, and your cost from the second month will be dependent on the plan you choose and the usage. Please refer to the pricing page for details. You may contact the FonGenie support team (email: help@FonGenie.com, phone: 650-200-4400 or 877-755-3377) if you have questions.
This is one of our key differentiators as FonGenie does not require anything extra. FonGenie works with your existing infrastructure - your existing telephone and telephone services provided by your phone company.
Once your account is setup, you have the option to receive telephone call from your customers to the newly assigned telephone number from FonGenie or simply setup a call forwarding from your existing telephone number to FonGenie.
When calls are picked up by FonGenie, it will play the greeting populated by you. E.g. If you have typed, "Thank you for calling my business", your customers will hear "Thank you for calling my business".
Once FonGenie answers the call from your customer, it will play the necessary greetings and menus set by you. Whenever your customer presses a key such as 0 or 1 from their key pad, it will ring your phone and you are connected with the caller.
You can simply setup a call forwarding from those telephone numbers to your newly assigned FonGenie telephone number. Also, if your business requires multiple FonGenie telephone numbers, you can request them.
Absolutely! All you have to do is setup a call forwarding to your newly assigned FonGenie telephone number.
Absolutely! You are able to use and publish this number as your primary or secondary business telephone number.
FonGenie does not make any changes to your telephone service or your telephone. Also, we are not a phone company nor provide telephone services. Just simply pick up the phone and make the telephone call like you are doing so now.
FonGenie does not require a full-time Internet connection at your place of business, but an Internet connection is required to make changes to your configuration, view your real-time reports and more.
Absolutely! FonGenie works with any telephone services already provided to your business. FonGenie does not distinguish and it's fully compatible with traditional phone services provided by companies such as AT&T, Verizon, Sprint, VoIP or any dial-tone service provided to you.
FonGenie provides its own interactive voicemail, which can be turned on or off, but if you elect to use your existing answer machine or voicemail service provided by your telephone company you can do so.
FonGenie is designed to handle all your incoming calls through the its proprietary system at its network operations center interconnected to all major telephone networks. The amount of concurrent incoming calls to your system is virtually unlimited.
FonGenie telephone number