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Features and benefits

FonGenie is loaded with easy-to-implement features for boosting revenue, dramatically increasing profits while helping retail and small business owners reduce cost. The telephone is no longer a Pandora’s box, but a Crystal ball.

FonGenie - Customer Insight

Virtual receptionist

Greet, answer and route calls. Announce your daily promotions, qualify leads and take appointments.
FonGenie - Automated Virtual Phone System

2-line telephone services

FREE business-class telephone services, while keeping your existing number(s) and telephone at no extra charge.
FonGenie - Sales Promotion and Up-selling

Sales and up-sell automation

Create and monitor interactive daily specials and coupons on-the-fly that are heard by your callers.
FonGenie | make and receive unlimited calls for free with standard and plus plan using the FonGenie appliance.

Free unlimited U.S. calling

For your retail and small business, call anyone, anywhere at anytime for FREE. It's that simple at no cost.
FonGenie | as soon as a call is detected, you will already have a good idea why someone is calling.

Real-time caller ID 2.0

See who, how, why and where customers are calling, all before your phone ever rings. That's magic.
FonGenie - CRM Simplified

Bundled calling features

Enjoy the convenience of all major business-class telephony features at no extra charge. See full list of features.
FonGenie - Professional Greeting

Professional greeting

No recording is ever needed. Easily customize greetings and menus heard by your callers all on-the-fly.
FonGenie | track, profile and identify your loyal customers. trust us, you’ll be able to do amazing things with it.

Built-in CRM

Take notes, track and record customer interactions, schedule, appointment, order and more with the built-in CRM tool.
FonGenie | your receiptionist now speaks five languages. for English press 1. para espanol, marque 2.

Multilingual support

Greet customers in their native tongue. FonGenie speaks English, Spanish, Chinese, Japanese and Korean.
FonGenie | we may not understand your finance or accounting, but we do know a few things about your business.

Reports and analytics

Get rich insight into your customer interactions, marketing effectiveness, trends and patterns.
FonGenie | wouldn’t it be nice to figure out when to expect calls or to get busy? perhaps when or who will be calling you today?

Business intelligence

Predict and estimate busiest hours, who will be calling, from where, when and much more from a simple click.
FonGenie | let us automatically answer question such as: what are your hours, are you open tomorrow? what’s your address? do you have a special?

Inquiry automation

Callers hear and interact with store directions, hours, promo, upcoming events and more.
FonGenie | industry’s first plug-and-play solution exclusively built for retail and small business owners.

Plug-and-play solution

Works with your existing phone and services. No additional equipment required.
FonGenie | how well do you know them? let us help you a bit to recognize your important customers.

Customer retention

Recognize and reward your callers and improve customer satisfaction while increasing your sales.