FonGenie is a "smart network" appliance and a cloud-service for retailers and small businesses to increase revenues, decrease costs and allows owners & managers to run business smarter. The smart network displaces or works with your existing telephone services to help efficiently manage customers in a way never before possible: through calls received by your business.
Create and monitor the performance of your interactive daily specials and coupons on-the-fly that are heard by customers when calling into your retail or small business.
At no cost, make and receive unlimited business calls with two (2) business phone lines while keeping your current telephone and phone numbers. Fax and Credit card terminals are supported.
Automatically greet callers and answer questions such as store hours, address, directions and more. It can prompt callers to press 1 for appointment, 2 for ..., 3 for ... and route calls to any US telephone or location.
See who is calling your business, what triggered them to call, how they found you, where they are calling from, and why they are calling. All before your phone ever rings.
Take notes, track and record customer interactions, schedules, appointments, orders and more from the built-in and easy-to-use customer relationship management (CRM) tool.
Tomorrow, you are expected to receive 79 calls. Busiest hour will be 2:11PM to 3:29PM. Most will call from a 5 miles radius. How do we know? It's our job to help you run your business.
