Customers don’t just show up at your retail or small business. They are visiting your website, reading the online reviews about you, referring to the marketing and advertisements you place in the local paper, reviewing your flyers, brochures or menus and perhaps your Yellow Pages listing.
Once you have their attention with your products and services, or with your coupons and offered discounts, they will call and want to speak with you.
FonGenie is as easy to use as the Web sites you use every day. You can log in from anywhere even using an iPhone or iPad to see who is calling your business, what triggered them to call, where they are calling and why.
Really, it's that easy! If you can handle the keyboard and the mouse, you can update your greeting, menus and daily special for your customers to hear. Twitter and texting (SMS) is also supported to manage your FonGenie.
Make faster and better informed decisions from real-time and historical reports to analyze trends: when to staff, busy hours, popular and effective daily promos to generating a list of customers who require follow-ups.
Imagine one place where you can have real-time insight into the health of your business. Business owners can uncover facts, trends, patterns and discover why certain customer behavior is occurring to optimize their interaction.
